01
Data We Collect
We may collect identifiers and contact details, service inquiry information, communication content, usage data, device and browser information, and records needed to manage legal-service requests. Where relevant, we may also process information about a retiree's matter, preferences, and other details submitted through forms or messages.
The categories of data collected depend on how users interact with the site and services.
02
How We Collect Data
We receive personal data directly from users when they submit forms, send messages, or request information. We also collect certain data automatically through website operation, such as device details, log data, and cookie-related information. In some cases, information may be provided by service providers or other parties involved in handling a request.
Information may come from direct submissions, service use, and technical systems.
03
Cookies We Use
We may use essential cookies to support core site functions, preference cookies to remember settings, and analytics cookies to understand site performance and usage patterns. Cookies may be session-based or persistent, depending on their purpose. Similar technologies may also be used for security, diagnostics, and basic service improvement.
Cookie use is limited to standard operational and analytical categories.
04
Cookie Controls
Users may manage cookies through their browser settings and, where available, site-level preference tools. Blocking or deleting cookies may affect site functions, including form handling, security features, and saved preferences. Essential cookies may still be used where needed to operate the site securely.
Browser settings and related controls can be used to limit non-essential cookies.